Device Table

Please check if your intended device is displayed on the table. If your device is not active, select the intended device from the system tray. Then, select "Test Input Device" or "Test Output Device" depending on which kind of device you are having issue with.

Do not see your audio device on the table?

Test Output Devices

Please play through each audio files, and then indicate whether you could hear each audio clearly.

playing from:

please select your device from the system tray if this is not the intended device.

Test Input Devices

Please click the record button and say something. Observe if you can see audio frequency from both channels, and then listen to the playback and indicate if you can hear the recording clearly.

For example, you could say: "I'm just testing my audio input device."

Input from:

please select your device from the system tray if this is not the intended device.

Channle 0

Channle 1

Can hear audio clearly?

Feedback

To help us get to your issue as quickly as possible, please follow the steps below and submit a feedback report.

1. Copy and download:

Copy the below audio information, and then download the sample recording if you created one.

download This browser does not support the audio element.

2. Reproduce audio issue:

Navigate to the page or application that you are having audio issue with and reproduce the audio issue. For example, if you cannot hear the audio output from an Android app installed on your chromebook, navigate to the app, play the intended audio, then come back to this page.

Note: Do not close the page or application. Keep the audio on and follow the next step of submitting feedback with the audio playing or recording from the page or application causing the issue.

3. Submit feedback:

Click on "Submit feedback", paste the copied audio information and attach the downloaded recording file if one exists. Then, fill in additional information according to the text you just pasted.